About Us

West Ashley Computer Repair And Custom Builds is Charleston’s locally owned and operated computer repair and custom built computer location. Veterans of the IT industry for over 26 years supporting offices in the greater Charleston area.  We have been building and repairing computers for 26 years and hold certifications from Microsoft, CompTIA, and Cisco.

Ever wonder why big box retail stores charge you hundreds just to diagnose—not even fix!—your computer? Doesn’t seem fair to pay someone to tell you it’s “broken.” You already knew that! Well, we don’t do that here. If we can’t fix it, there’s no charge. There is zero cost to you for a diagnosis. Not only that, but our turnaround time on repairs is often same day or next day.  Computer repair, laptop repair, Custom computer builds, virus removals, hard drive cloning, hard drive replacement, screen repair, data recovery, keyboard replacement, networking for home and office, data transfers, IT consults, upgrades, Windows 11 upgrades / compatibility issues, and more!

We do most of our work from our home office, and that’s important because a business with storefront often pushes its overhead costs on to the customer (you).

We will also come to your home/business at the flat rate of $100 per hour. Most people opt to bring it to us, though, and you don’t even have to leave your car! Just pull up, and we’ll come out and grab what needs to be fixed. Easy.

I guarantee all of my work.  Whether it is a custom build, or a repair, I never charge for follow ups related to the original repair.  If it is a custom build, all maintenance / upgrade labor is free.  If you buy a part for a build I made, I’ll install it and set it up for free.  If a part fails, I will handle the returns (if eligible) and install the replacement for free.

Finally, there are no corporate sponsorships here, and no incentives to “up sell” or demand to meet quotas. I treat my clients the way I have always imagined service based businesses should—fairly and honestly.

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